Terms & Conditions

Terms & Conditions

This Privacy Policy describes our practices in connection with information that we collect when you visit our website. Operator and owner of “Travelolog” and its related companies, values, trust and wants to be familiar with how we collect,disclose and utilize the information. Travelolog LLC (“Travelolog”, “we,” “us,”), respect your privacy and committed to protect any information by which you can be identified, such as name, e-mail address, and telephone number you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our website.By visiting our Website, accessing , or purchasing or using our Services or by placing an order with Travelolog, you agree to abide by all the Terms and Conditions of the applicable Suppliers. Travelolog LLC is registered in state of Texas. Our telephone number is 1-844-855-6856.

 

Kindly read the terms and conditions very carefully, Traveller acknowledge that they have taken note of the terms and conditions before making the booking and have accepted the same by reverting on the email “I approve” or “I approve the charges” without this acceptance the process of confirming a booking is not possible. Therefore for placing a order for any reservation with Travelolog any traveller is agree to abide by these terms and conditions.

 

Please read the subjects and find the details information as follows :

  1. Insurance
  2. Cancellation policies & Refund
  3. Date change policies
  4. Payments
  5. Passport and Visas
  6. Booking Process

 

  1. Insurance-Insurance is must in today’s life therefore we(Travelolog) strongly recommend to all travellers to purchase travel insurance. It’s traveller responsibility to understand the travel insurance policy per his/her needs and purchase it accordingly, Travelolog also refers the travel insurance for their travellers.

 

  1. Cancellation policies & Refund –

 

Most of our airline tickets and service fees are non-refundable after 24 hours of booking. Trip protection insurance is refundable within purchase if travel has not commenced and you have called our customer service center to cancel. All cancellations must be done over the phone only and a written document has to be sent from Travelolog where traveller has to reply on it I approve for cancellation also if there any certain charges for cancellation (Airline cancellation & service fee) than need to be charged upfront and then cancellation is processed. We can accept refund requests only if the following conditions have been met:

 

you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds;

you are not a “no show” (most “no show” bookings are in-eligible for any waiver from suppliers for refund processing); and

we are able to secure waivers from suppliers to process this requested cancellation and refund.

We are unable to provide a specific time line for how long it may take for this requested refund to be processed. All refund requests are processed in a sequential format. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. This notification does not automatically qualify you for a refund. Once the refund has been approved by the supplier it may take some more time to refund appear on your credit card statement as the final authority is airlines but generally, all suppliers will charge a penalty for refund. This entire process may take 3-4 weeks from receipt of your request to receiving credit on your statement. Apart from the airlines and other suppliers refund penalties, Travelolog will charge a post-ticketing services fee, as applicable. All refund fees are charged on per-passenger, per-ticket basis. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking.

 

  1. Date change policies – Most of the time airline do provide date change facility,  but date change fee policies  vary as per the fare rules of the airlines and the class of the seat in which it is booked, all such information is updated to our customer before booking the tickets and a written confirmation is taken too.  At the time of date change process,you will be required to the pay fare difference (if any), applicable airline penalties and any applicable Travelolog post-ticketing fees. All such changes are governed by each airline’s fare rules, policies and procedures, which are not under our control.

No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors.

 

  1. Payments –Please note: your credit/debit card may be billed in multiple charges totaling the final total price. If your credit/debit card or other form of payment is not processed or accepted for any reason, we will notify you within 24 hours. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. If you elect to decline this transaction, you will not be charged.

I agree that Travelolog LLC and their authorized agents can contact me via email,chat or by telephoneat the telephone numbers I am providing, including wireless telephone numbers, which could result in charges to me, contact me by sending text messages or emails, using any email address I provide and the methods of contact may include using pre-recorded use of an automatic dailing device, as applicable.

  1. International credit cards including Discover, American Express, Visa and MasterCard.
  2. Zelle Transfer

 

  1. Cash deposited in our bank.

 

 

  1. Passport and Visas –It is advised to all customers to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. Reliable information regarding international travel can be found at www.travel.state.gov and also with the consulate/embassy of the country(s) you are visiting or transiting through. Travelolog will not be responsible if proper travel documents are not available and you are denied entry or transit into a Country.

Most out of international Trips (including India) require a passport valid until at least six (6) months beyond the scheduled end of your Itinerary. Non-U.S. citizens should contact the appropriate consular office for any requirements pertaining to their Trip. If you try to enter a country where visa is required, and you do not have the visa, it is possible that you will be imprisoned until there is an available flight to return you to your point of origin. India requires at least a Tourist Visa to visit.Your transaction with Travelolog, does not guarantee entrance to the country of destination. Traveler understands that Travelolog accepts no responsibility for determining passenger’s eligibility to enter or transit through any specific country. Information, if any, given by Travelolog’s employees must be verified with government authorities. Such information does not imply responsibility on Travelolog’s behalf.

 

6.Booking Process –

 

our use of the following terms in these Terms & Conditions shall have the meaning below:

 

In order to complete a booking the following steps are taken to ensure its validity:

When we place a product in our Site, we are inviting you to make an offer for their purchase. You do not make this offer until your credit/debit card is charged for the tickets or you deposit the particular ticket amount in our US bank account within the limited time period as airline tickets has fare validity for a particular time .

 

The terms of your Booking (such as price, availability and/or dates of travel) are not guaranteed until the contract is formed between you and the Travel Supplier and a ticket has been issued and/or a reservation has been made and confirmed by the Travel Supplier. Please note that once you have completed the Booking stage you can only cancel or change the details (such as names or destinations) of your Booking at our sole discretion and in accordance with these Terms & Conditions.

 

These Booking processes will apply to any of our individual Service Terms & Conditions set out below. The airline ticket Terms & Conditions, the attractions and services Terms & Conditions supplement any area not covered by the Booking process. We reserve the right to change the Booking process at any time, with changes automatically taking effect from the date such changes are posted on the Site.At all times throughout your trip a government-issued photo ID is required for security checks at airports,In addition to therequired government-issued ID as stated above, proof of citizenship (Passport) is required for international travel (for most countries outside of the United States). Please note that it is customer sole responsibility to ensure that you meet the passport, visa, and/or health requirements of the countries you wish to visit and those that you transit (even if it is for a simple flight change). Many countries require that your passport should be valid for a minimum period from the date of arrival into that country. For any questions regarding what the applicable minimum period is and any other conditions or passport/visa requirements for travel, you should contact the corresponding local consulate of the countries to which you are travelling.

 

Travelolog reserves the right to correct errors in any advertised price and, if applicable, give you an option to either cancel the Booking or allow Travelolog to collect an amount equal to any increase in price from your provided credit or debit card, prior to your departure. Our total prices include all taxes and fees applicable to airfare

Disclaimer : This website 100% relates information based upon travel for the purposes of disseminating information for the sake of our customers.

With due responsibility and reservations, we will disclaim that you use our website at your own risk. We are aware of some of the certain conditions under which our website may contain some hyperlinks that relate to other website content that promotes other website content that does not show the travel information.

We here warn you about the situation, and we do not take any responsibility for any data loss or damage caused to you. We, Travelolog, are not responsible. We assure your inability, but you have to complete the assurance before operating our website services. We are not third-party promoters; what we do is fetch information from the airline's digital website.

You aim to accurately represent the information provided to us on our website. You are solemnly responsible for your choices. For more information, you have to go through our website terms and conditions.